Grow your business with AI agents that answer every call, book jobs, and drive more revenue through outbound and follow-ups — 24/7.
ServiceEdge is more than software—we're your AI partner. We understand the complexity of enterprise operations and provide white-glove onboarding with a solution that scales reliably. Whether you're a PE operator, franchise, or large platform, we're your partner to scale with confidence.
Handle 100% of demand across all channels. Never miss a lead, never miss a dollar.
Convert your leads →Campaigns that run themselves. Perpetually increase customer lifetime value.
Engage your customers →Transform data into strategic growth. Activate strategic decisions with data.
Activate your decisions →ServiceEdge's AI agents automatically book jobs across all channels—calls, text, web-chat, online widgets, and third-party platforms—directly into your CRM or FSM, following your operational rules for flawless execution. By handling routine bookings, our AI lets your team focus solely on mission-critical interactions that drive growth.
Hi, I need my AC fixed. It's not cooling properly.
CustomerI'd be happy to help! I can schedule a technician to come out today. What time works best for you?
AI AgentAfternoon would be great, around 2pm?
CustomerPerfect! I've scheduled your appointment for today at 2:00 PM. You'll receive a confirmation text shortly. Is there anything else I can help with?
AI AgentThat's perfect, thank you!
CustomerHi! I noticed your AC was serviced 6 months ago. We have a maintenance membership that could save you money and keep your system running smoothly. Interested?
AI AgentActually yes, that sounds good. What does it include?
CustomerGreat! It includes 2 annual tune-ups, priority scheduling, 15% off repairs, and no emergency service fees. It's $29/month. Would you like to sign up?
AI AgentYes, let's do it!
CustomerPerfect! I've enrolled you in the membership. You'll receive confirmation details via email. Thanks for choosing us!
AI AgentServiceEdge's Engage engine taps into customer data to proactively identify and capture sales opportunities. It launches targeted autonomous engagement campaigns for memberships or upsells relevant services in real time.
ServiceEdge's analytics give you both a bird's-eye view of performance—surface key trends across operations and functions—and the ability to drill down into every customer interaction. By transforming raw data into clear, actionable insights, ServiceEdge lets you make precise, data-driven decisions that drive real business outcomes.
| ServiceEdge | Other AI Services | Answering Services | |
|---|---|---|---|
| Job Booking Rate 📈 | 85%+ | 40% | 30% |
| Outbound Marketing 📢 | AI calls + SMS campaigns | No | No |
| Speed to Lead 🚀 | Instant | Limited Automation | Slow |
| Capacity Planning (ACP) 🗓️ | ✔️ | ❌ | ❌ |
| Quality Assurance 🔍 | ✔️ | ❌ | ❌ |
| CSR Coaching 🧑🏫 | Real-time | Basic | Manual reviews |
| Enterprise Reporting 📊 | Roll up reports for all partners | Individual reports | - |
| Represent Brand ✨ | Yes - Sounds like your business | Partial - Some personalization | No - Generic for all clients |
| Customer Satisfaction 😊 | Love 💙 | Okay 😐 | Angry 😠 |
For a business with 20 CSRs closing an average of $10M in ARR, ServiceEdge can put $7.6M back in your pocket over 3 years.
Edit your revenue and number of CSRs to see how much ServiceEdge can save you.